Shipping policy
At The Mystic Mug, we strive to deliver your order efficiently and on time.
Shipping Within the USA
- Free Standard Shipping on all orders over $50.
- or Orders under $50 please check rates given below
Shipping Rates
| Shipping Method | Delivery Time | Weight Range | Order Value | Cost |
|---|---|---|---|---|
| Economy | 5 to 8 business days | Any | $50.00 and up | Free |
| Economy | 5 to 8 business days | 0lb–5lb | Under $50 | $4.90 |
| Economy | 5 to 8 business days | 5lb–70lb | Under $50 | $19.90 |
| Standard | 3 to 4 business days | 0lb–1lb | — | $6.90 |
| Standard | 3 to 4 business days | 1lb–5lb | — | $9.90* |
- Standard shipping takes 7-9 business days.
- Expedited shipping options are available at checkout for an additional fee.
Order Processing & Tracking
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- Once your order ships, you will receive a tracking number via email so you can monitor its journey.
- Depending on product availability, your order may arrive in 2-3 separate deliveries from different warehouses.
Lost or Delayed Packages
- If your package is delayed beyond the estimated timeframe, please contact us at Mysticmugtn@gmail.com for assistance.
- We are not responsible for delays caused by carriers, weather conditions, or other unforeseen circumstances.
For any questions or support, reach out to us at Mysticmugtn@gmail.com